Terms of service

Terms of Service — Quilou

OVERVIEW
This website is operated by Quilou. Throughout the site, the terms "we", "us" and "our" refer to Quilou.

Quilou offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, policies and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service"), including the additional terms and policies referenced herein and/or accessible via hyperlink. These Terms apply to all users of the site, including browsers, customers, and content contributors.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products.

SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are of legal age in your jurisdiction of residence, or have the consent of a legal guardian. You may not use our products for any illegal purpose or transmit any destructive code (viruses, worms, etc.). Any violation will result in immediate termination of access to the services.

SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Payment information is always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without our written permission.

SECTION 3 — ACCURACY OF INFORMATION
We strive to display accurate product information (price, availability, description). The site content is provided for informational purposes only and may be changed at any time without notice.

SECTION 4 — PRICES AND MODIFICATIONS TO THE SERVICE
Prices for our products are subject to change without notice. We reserve the right to discontinue the service, in whole or in part, at any time.

SECTION 5 — DELIVERY AND RETURNS
Delivery times and return conditions are detailed in our Shipping Policy and our Returns and Exchanges Policy, accessible on this site.

SECTION 6 — YOUR STATUTORY RIGHTS
Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, including your right to a 14-day cooling-off period for online purchases, in addition to the rights described in our Returns and Exchanges Policy.

SECTION 7 — APPLICABLE LAW
These Terms are governed by the laws of England and Wales.

SECTION 8 — CONTACT US
Quilou
20 Wenlock Road, London, N1 7GU, United Kingdom
📞 +44 77 82 27 21 09
✉️ contact@quilou.com