Shipping policy
Shipping Policy — Quilou
Order Processing
Orders are processed within 1 to 3 business days. You will receive a confirmation email as soon as your order has shipped.
Delivery Area
United Kingdom.
Delivery Options
| Method | Carrier | Delivery Time | Cost |
|---|---|---|---|
| Standard | DPD | 3–5 business days | Free |
| Express | DPD Next Day | 1–3 business days | £10 |
Tracking
A tracking number will be sent to you by email as soon as your parcel has shipped.
Important Information
Orders may be subject to additional checks before dispatch. In the event of an exceptional delay, our team will contact you by email.
Contact Us
Quilou
20 Wenlock Road, London, N1 7GU, United Kingdom
📞 +44 77 82 27 21 09
✉️ contact@quilou.com
Monday to Friday: 9:00am – 6:00pm | Saturday: 9:00am – 4:00pm | Sunday: Closed